FLUSH
RGD Student Awards: Honourable Mentions for the Award for Strategic Design
TEAM: SHANE KHAN, LILI CROSBY, JOCELYN ZIN, LUCIANA LOUCEL
PROBLEM STATEMENT
Understanding people's experiences with finding and using public washrooms is essential. By identifying areas for improvement, we can enhance these experiences for everyone. Users require a straightforward and effective method for locating public restrooms that cater to their particular requirements due to their frequent dissatisfaction with the existing navigation options and facilities.
RESEARCH
What are people’s experiences with finding/using public washrooms, and how can we improve them?
Users need a simple and efficient way of finding public washrooms that meet their specific needs because they often experience dissatisfaction with the available and unavailable wayfinding options and accommodations.
OUR GROUP CONDUCTED SIX QUALITATIVE VIRTUAL INTERVIEWS.
RELEVANT INTERVIEW QUESTIONS
Question 5: From a scale of 1–5, how important is the cleanliness of bathrooms to you?
Question 7: What are some of the issues and frustrations you’ve experienced when using public washrooms?
Question 8: What do you think are necessary/must-have washroom amenities? What are some preferred washroom amenities?
Question 10: How important are accessibility features (such as nursing tables and wheelchair accessibility) to you?
Question 14: Are there any features or capabilities that would improve your experience with a washroom tracking app?
